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Casual Furniture World

Our family-owned and operated business has served the Winston Salem, Greensboro, Piedmont Triad, Myrtle Beach and surrounding areas since 1985. Every time you walk into one of our stores, our mission is to help you create the outdoor space of your dreams. Our product selection is of the highest quality, and our outstanding customer service and staff will help you through the entire process of picking out your outdoor furniture, grills, fireplaces and accessories.

We constantly strive to provide new and diverse products on our floor so that our customers can see a variety of products and experience the customer service they deserve. We have a wide selection of products throughout our floor, including exclusive furniture collections, fire pits, comfortable patio seating, charcoal and gas grills, outdoor dining sets, outdoor rugs and so much more. You'll be able to find pieces that maximize comfort, quality, and style, within every one of our store locations.

At any one of our three store locations, you'll be able to purchase anything you like right off the showroom floor, our extensive stock room, or special order almost any collection or piece you see in stores.

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Our goal

With every transaction, design consultation, and interaction, our team focuses on one thing...

 

Our Goal is Simply Not to Sell a Product but Help Our Customers Create an Amazing Casual Living Space.

Our people

Our amazing team of designers and employees, who work on and off the showroom floor, are our pride and joy.

 

Our team of well-trained sales associates, many of which have previous design experience, are highly educated in all the products we have to offer, from top of the line cast aluminum patio furniture to outdoor sofas and loveseats, fire pits, fireplaces, and outdoor grills. Rather than have certain sales staff trained in one area of expertise, each of our associates is trained to help you create a complete casual living area, and outdoor lifestyle for your home.

Community Involvement

Casual Furniture World participates in many community events.

 

Our employees, customers and the communities we serve are our neighbors, and as such, they deserve to be treated like family. Casual Furniture World participates in many community events, such as area school fundraisers, PTA events, to community festivals. Please contact us if you are interested in partnering with Casual Furniture World for your event.

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Careers at Casual Furniture World

Well of course we think we are the greatest but don't take our word for it! Here is what some of our team members have to say:


"Working at CFW is like being part of a true team."— David L., Greensboro, NC

"Family atmosphere with driven goals" — David Y., Myrtle Beach, SC

"I have never felt more at home at a workplace." — Bridget M., Greensboro, NC

"Working at CFW is a fast-paced, demanding, yet rewarding work environment with a great team." — Trey C., Winston Salem, NC

"Overall I'd say working at CFW is both fun and rewarding…" — Susan S., Myrtle Beach, SC

"Very fast-paced and rewarding career that throws you something new every single day." — Ken S., Winston Salem, NC

Our mission is to become the best Casual Living retailer to work for and be a part of within the Carolinas and beyond. Our goal is 7 markets in 7 years (by 2028). We will become one of the most respected companies in the casual living industry by continually improving upon our People, Processes, and Product offering.

We will invest in our people by: utilizing technology, providing sales and product training, making information easy to share and accessible and we will test for results. We will be a platform and a place of encouragement for everyone to achieve significant (both personal and professional) growth and meet goals. We will provide a clear path for those who wish to grow into higher-level positions and take on additional responsibilities. Our team members will be able to help shape their daily work environments by using the simple guidance of our company culture and safety.

When a customer arrives at one of our showrooms, they will see a clean, colorful, well-organized and exciting mix of some of the highest quality and best value products that our industry has to offer. Our inventory will be precisely controlled to match our customer's wants and needs while also matching the financial resources of the company. We will offer the fastest and most consistent delivery of our products and services as possible. Our product mix will be interesting and diverse and we will continually work to make it accessible, easy to shop, and understand.

We will operate on documented processes for every aspect of our organization. In turn, our customers will have a consistent shopping experience and level of customer service that is unrivaled by any other retailer in the industry. We will do what we said we will do when we said we will do it; with clarity and meaningful communication throughout the entire experience. We will under promise and over deliver on every interaction we make. To ensure quality of experience, we will keep as many services in-house as possible and only outsource when financially and logistically required to do.

We will drive new clients to our showrooms by having exciting and intriguing storefronts and by becoming marketing experts. We will exploit the fact that our people and our past customers are some of our best marketing resources. All marketing will be continuously be tested and measured and constantly improved upon. All of our marketing efforts will send the message that our high-quality products (at guaranteed lowest prices) with the help of our people can create casual living spaces that bring family friends together (most important times in life).

We will cherish our relationships with our vendors and suppliers and will meet our financial responsibility to them. In turn, we will require their utmost support in terms of customer service, pricing, and exclusivity as needed.

Our Company Culture is reviewed often and is the basis for the way we operate, the way we treat each other and our clients/customers and even helps us decide on which products and Vendors we carry. Our Culture is a living breathing document and suggestions can by made by our teams to adjust, add to and revise as we see fit (and grow!)

  1. Commitment

    I am committed 100% to my personal success, that of my-coworkers and teammates and the Company as a whole. I am committed to the Vision, Mission, Culture and success of Casual Furniture World, its current and future team, and its clients at all times. I always recommend products and services of Casual Furniture World prior to going outside the company.

  2. Ownership (POINT OF POWER)

    I am responsible for my actions, the outcomes that my actions (or lack thereof) will bring, and own everything that takes place in my work and my life. I am accountable for my results and I know that for things to change, first I must change. (BE x DO = HAVE)

  3. Communication

    I speak positively of my fellow team members, my clients and Casual Furniture World in both public and private. I speak with good purpose. I do not and will not participate in gossip*, nor will I permit the same to be done in my presence. I greet and farewell people using their name. I always apologize for any upsets first and then look for a solution. I only ever discuss concerns in private with the person involved.

  4. Love what you do (Fun & Balance)

    I view my life, and the life of those around me, as a journey to be enjoyed and appreciated. I love what I do, and if I ever feel that I don't, I will have an open and honest discussion with my manager to seek possible changes to the WAY I do things, a lateral move within the company or to possibly explore other opportunities. As a Company, we will fully support and nor retaliate against team members who are open and honest with us.

  5. Fitness

    I understand and believe that I must keep myself physically and mentally fit to BE my best. Physical Fitness requires a plan and goals. Mental fitness requires reading related to my position and responsibilities, training and practicing. I understand that the two are closely linked and you cannot have one without the other. I will encourage the same of my co-workers and team members.

  6. T.E.A.M. Growth (Together Everyone Achieves More)

    I must always BE growing both in my profession, my hobbies/interests and as a person. I understand that I must take ACTION to grow in seeking new sources of information and skills and thought processes. I will encourage and support the same of my co-workers.

  7. Systems and Processes

    I understand that the world's most successful companies operate on systems and processes which provides consistency. When an issue arises, I will always first look to systems and processes for a solution before an individual. I will follow the systems that are in place and I will suggest system improvements as I see necessary.

  8. Integrity

    I always speak the truth and act in an honest manner. What I promise is what I deliver. (UNDER PROMISE — OVER DELIVERY) I only ever make agreements with myself and others that I am ABLE to and willing keep. I communicate potentially broken agreements at the first opportunity, and I clear up all broken agreements immediately.

How to Apply
If you are serious about pursuing a position with our growing company please download the free LOOM video recording platform. Please record a 3 to a 4-minute video about yourself, your experience, and your interest in working with us. Please include a few details about your family, hobbies, and interests as well! Send the video to careers@casualfurnitureworld.com and please attach a resume as well.

No Job Postings Available

Please check back as we update this page once new positions open up.

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We Stand Behind Our Products

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We guarantee the lowest price on all products we sell; if you can find a lower price, on exact merchandise, terms and conditions, - we'll match it, plus 15% of the difference!

If you have found a lower price, either call us at 866.202.0366 or send us an email here: Orders@casualfurnitureworld.com. Please include a link to the site where you have found a lower price. We will get back in touch asap!

Why the “exact merchandise, terms and conditions”? Well… put quite simply there are a lot of people out there who will low ball you a price upfront, or a knock-off product to then slap a hefty shipping/handling charge as you checkout. We try to keep things simple and upfront.

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3 Year Accidental Fabric Protection Plan

With any fabric purchase (including slings, cushions or pillows) from Casual Furniture World you receive one-time protection from accidental damages for a period of 3 year. This includes, but is not limited to accidental punctures, cigarette burns or stains.

Items that are not included are acts of nature and damage from animals including domestic and wild animals, nails, claws and teeth**

**All accidental damages must be reported within 48 hours. Please click on the tab that says Warranty Claims at the top of this page to get started. Note: Shipping charges are NOT included.

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3 Year Stitching Warranty

With any fabric purchase (including slings, cushions or pillows) from Casual Furniture World you recieve a 3 year Warranty on stitching and cushion construction.

Items that are not included are acts of nature and damage from animals including domestic and wild animals, nails, claws and teeth**

**All stitching claims must be reported within 48 hours. Please click on the tab that says Warranty Claims at the top of this page to get started. Note: Shipping charges are NOT included.

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