Why You Should Visit Casual Furniture World Before Buying POLYWOOD® Direct.

Shopping for POLYWOOD® furniture? You’ve probably scrolled through websites, filled carts, and imagined your dream outdoor space. And while buying online seems easy, there’s a better way to shop—one that guarantees you’ll love your furniture long after it arrives. Before you hit "checkout," here’s why more people are choosing to buy local – and why Casual Furniture World is proud to be one of the Top 10 Polywood Dealers in the Nation.

1. See, Touch, and Feel Before You Buy

Online images are helpful, but they can’t replace real life. At our showrooms, you can sit in the chairs, lounge on the chaises, and experience the comfort firsthand. You’ll also get to see the true colors, finishes, and textures—no guessing, no surprises.

2. A Guarantee You’ll Love It—No Matter the Brand

We stand behind every purchase. Whether it’s POLYWOOD® or another top brand we carry, you have our guarantee that you’ll love your furniture. Our team takes the time to make sure you find the right fit for your home, style, and lifestyle.

3. FREE Assembly = Zero Headaches

One of the biggest headaches with buying POLYWOOD® online? Assembly. These pieces are heavy-duty (which is great!) but that also means they take time and effort to put together. We offer free assembly—so you get your furniture fully built, ready to enjoy, with zero hassle and no leftover boxes to deal with.

4. Optional Extended Protection Plans

Want extra peace of mind? We offer extended protection plans that go beyond the manufacturer’s warranty, so you can relax knowing your investment is covered for years to come.

5. Delivery Options to Fit Your Needs

With national online orders, your furniture gets handed off to third-party freight companies who may not handle it with care—and certainly don’t specialize in outdoor furniture.

We do things differently.

When you buy from us, your Polywood is delivered by our own trained team members, in our trucks. You’ll know exactly who’s coming to your home, and you’ll get a delivery experience that reflects our commitment to quality and your satisfaction.

No guesswork. No damage. Just professional, local service.

6. In-House Customer Service—Real People, Real Help

If an issue comes up, you’re not stuck on hold with an 800-number or dealing with endless email chains. Our dedicated in-house customer service team is here to help. We’ll take care of you quickly, personally, and professionally.

• Initial response within 24 hours

• Most issues resolved in 72 hours or less

• Compare that to 10–14 days from Polywood.com

Real people. Real fast. Real solutions.

7. Support Local—Keep Your Dollars in the Community

When you shop with Casual Furniture World, you’re supporting a local, family-owned business. That means more money stays in your community—helping create local jobs and strengthening our local economy.

8. Complimentary Design Services That Guarantee a Perfect Fit

Not sure which Polywood collection, color, or layout is right for your space? We offer complimentary design consultations—in-store or at your home—to help you create an outdoor space you’ll love.

If something doesn’t turn out quite right? We’ll make it right. No disassembly. No repacking boxes. No shipping it back.

Visit Us Before You Click "Buy"

We’re proud to be recognized as a Top 10 Polywood Dealer in the U.S., serving customers across the Carolinas and beyond with a focus on exceptional service, expert advice, and a hassle-free experience from start to finish.

When you shop with us, you’re not just buying furniture—you’re buying peace of mind.

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Ready to Experience the Casual Furniture World Difference?

Shop Polywood locally and see why thousands of customers trust us to deliver more than just outdoor furniture.

✅ Free Assembly
✅ Local, White Glove Delivery
✅ Fast, Friendly Support
✅ Free Design Help
✅ Top 10 Dealer in the Nation

Find your nearest location or browse our polywood selection online.